People Practices Professional
10+ YEARS OF IMPROVING CUSTOMER RELATIONS AND LEADING PROGRESSIVE TRAINING PROGRAMS
10+ YEARS OF IMPROVING CUSTOMER RELATIONS AND LEADING PROGRESSIVE TRAINING PROGRAMS
A seasoned global talent management professional. Kickstarted my career journey as a journalist and spanned it across human resources, office administration, training & development in various Industries like Healthcare, Banks, Education, MNCs, Media, and Contact Centers. Employs exceptional multicultural, communication, facilitation, and
A seasoned global talent management professional. Kickstarted my career journey as a journalist and spanned it across human resources, office administration, training & development in various Industries like Healthcare, Banks, Education, MNCs, Media, and Contact Centers. Employs exceptional multicultural, communication, facilitation, and interpersonal abilities to cultivate strong professional relationships.
I possess a sharp eye for detail, with a panache for perfection in whatever I do. I work well under pressure and can produce high-quality work in short periods of time. I have strong interpersonal skills and work with a wide variety of people.
I possess a sharp eye for detail, with a panache for perfection in whatever I do. I work well under pressure and can produce high-quality work in short periods of time. I have strong interpersonal skills and work with a wide variety of people.
Certified Master Trainer by the Association for Talent
Development (ATD), with rich, diverse, and result-oriented global
experience with elevated skills in engaging learners through impactful
facilitation. Experienced in building consultative partnerships,
adapting to the unforeseen, managing in the moment, and
championing a learner-centered
Certified Master Trainer by the Association for Talent
Development (ATD), with rich, diverse, and result-oriented global
experience with elevated skills in engaging learners through impactful
facilitation. Experienced in building consultative partnerships,
adapting to the unforeseen, managing in the moment, and
championing a learner-centered design.
“ The courses and training provided to our students were well researched and conducted. They were fun and interactive while still addressing the learning needs of our students. Ekta showed a high level of integrity and empathy. Her training methods set her apart from other trainers. ”
“ The Customer Retention Management training conducted for our staff has proven to be extremely useful as they learned the essential mantra of "Ensuring Customer Delight". Ekta's training sessions were very interactive and enjoyable. Our employees requested more training programs from Ekta. We felt her teachings served not only as retaining customers but also as an effective employee retention measure, especially in our industry where turnover rates are high. ”
“ I have found Ekta to be an articulate facilitator with a flair for using different learning techniques in knowledge transfer. She is motivated, had high integrity and always delivers on time. She will definitely be an asset to any organization that hires her. It was a pleasure being her manager. ”